Terms of Service

SnapQuery is an AI-powered browser extension that provides intelligent image analysis and processing capabilities. Our service allows users to:

• Initiate chat conversations with images from webpages for AI-powered analysis
• Generate insights and metadata from visual content
• Process images in batch operations for efficiency
• Access advanced image analysis features through our browser extension

By accessing and using SnapQuery Browser Extension ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Our service operates on a subscription-based model with the following billing terms:

• Payment Processing: All payments are processed securely through Dodo Payments, our merchant of record and payment processor
• Billing Cycles: Subscriptions are billed monthly or annually, with automatic renewal unless cancelled
• Pricing: All prices are displayed in local currency (converted from USD) or in USD and include applicable taxes and fees as calculated by Dodo Payments
• Payment Methods: We accept major credit cards and other payment methods supported by Dodo Payments
• Billing Information: Dodo Payments handles all payment processing, tax calculations, and compliance requirements on our behalf
• Subscription Changes: You may upgrade, downgrade, or cancel your subscription at any time through your account settings
• Cancellation: Cancellation takes effect at the end of your current billing period, and you retain access until that time
• No Refunds: Due to the digital nature of our service, we maintain a strict no-refund policy. All sales are final
• Chargebacks: Initiating chargebacks may result in account suspension and affect future service availability

Permission is granted to temporarily download one copy of the materials (information or software) on SnapQuery Browser Extension's website for personal, non-commercial transitory viewing only.

• modify or copy the materials
• use the materials for any commercial purpose or for any public display
• attempt to reverse engineer any software contained on SnapQuery's website
• remove any copyright or other proprietary notations from the materials

When using SnapQuery, you agree to the following acceptable use guidelines:

• Image Rights: You are solely responsible for ensuring you have the right to analyze, process, or modify any images you submit to our service
• Prohibited Content: You may not use our service to process images containing illegal, harmful, or inappropriate content
• AI Processing Consent: You must provide explicit consent for each AI processing action, and we will not process images without your clear authorization
• No Scraping: You may not use our service to scrape or collect images from websites without proper authorization
• Respect Limits: You must comply with the usage limits specified in your subscription plan
• No Reverse Engineering: You may not attempt to reverse engineer, decompile, or disassemble our software or services
• Account Security: You are responsible for maintaining the security of your account credentials and for all activities that occur under your account
• Compliance: You must comply with all applicable laws and regulations when using our service

The materials on SnapQuery Browser Extension's website are provided on an 'as is' basis. SnapQuery Browser Extension makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

In no event shall SnapQuery Browser Extension or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on SnapQuery Browser Extension's website, even if SnapQuery Browser Extension or a SnapQuery Browser Extension authorized representative has been notified orally or in writing of the possibility of such damage.

The materials appearing on SnapQuery Browser Extension's website could include technical, typographical, or photographic errors. SnapQuery Browser Extension does not warrant that any of the materials on its website are accurate, complete or current. SnapQuery Browser Extension may make changes to the materials contained on its website at any time without notice.

SnapQuery Browser Extension has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SnapQuery Browser Extension of the site. Use of any such linked website is at the user's own risk.

SnapQuery Browser Extension may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Service.

SnapQuery Browser Extension operates on a no-refund policy for all subscription-based services.

• No Refunds: All payments made for our services are final and non-refundable. This includes monthly, annual, and any other subscription plans.
• Subscription Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will retain access to paid features until that time.
• No Partial Refunds: We do not provide partial refunds for unused portions of your subscription period, regardless of when you cancel.
• Service Availability: By subscribing to our service, you acknowledge that you have reviewed our service features and agree to the no-refund policy before making payment.
• Chargeback Policy: If you initiate a chargeback or dispute with your payment provider, we reserve the right to suspend your account and may not be able to provide future services.
• Exceptional Circumstances: In rare cases of technical issues that prevent service delivery, we may, at our sole discretion, provide account credits or extensions. This does not constitute a refund policy change.

These terms and conditions are governed by and construed in accordance with the laws and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

If you have any questions about these Terms of Service, please contact us at: Email: contact@snapquery.app